Warranty & client services

Cantara provides a 1 year warranty on our installation work on contracted projects, and fully supports the manufacturer’s warranty through its duration.

We employ a dedicated team of service technicians to support our projects for the lifetime of the system. This team includes a full time in-office Client Services Coordinator who’s purpose is to professionally schedule and follow up on all service requests, and manage equipment exchanges and repairs so that you have peace of mind knowing that Cantara is efficiently and quickly resolving any downtime.

In addition to Labor and Equipment Warranties, Cantara provides fully editable source code, and a PDF of our engineered as-built drawings to the client upon final payment. This is a commitment that is rare in the industry.